26 September 2023
In this episode of tricks of my trade, Mike Kamins sits down with Carol Loftus, a Senior Manager at The Gap Partnership. With over a decade of experience in the healthcare sector and a background in managing complex client relationships, Carol's journey is truly inspiring. Carol's story takes a remarkable turn as she becomes a fierce advocate for patients, negotiating with insurance companies to secure access to high-cost drugs. Her dedication has made a profound impact on countless lives. Recognizing the need to empower negotiators facing formidable healthcare giants, Carol shifted her focus to negotiation skills development, leading her to The Gap Partnership.
Carol Loftus

"I watched her being completely taken advantage of. This memory stuck with me as a child, as I didn't know much about life for people, and the experience felt uncomfortable."