26 September 2023
In this episode of tricks of my trade, Mike Kamins sits down with Carol Loftus, a Senior Manager at The Gap Partnership. With over a decade of experience in the healthcare sector and a background in managing complex client relationships, Carol's journey is truly inspiring. Carol's story takes a remarkable turn as she becomes a fierce advocate for patients, negotiating with insurance companies to secure access to high-cost drugs. Her dedication has made a profound impact on countless lives. Recognizing the need to empower negotiators facing formidable healthcare giants, Carol shifted her focus to negotiation skills development, leading her to The Gap Partnership.
![Carol Loftus](/media/n4kmbx3a/carol-loftus.png)
"I watched her being completely taken advantage of. This memory stuck with me as a child, as I didn't know much about life for people, and the experience felt uncomfortable."